SASSA Robberies Increase at Post Office Pay Points

South African Social Security Agency in Pretoria. Picture: Kayleen Morgan/EWN

CAPE TOWN: The South African Social Security Agency has said it was experiencing problems with making payments to the country’s 10 million beneficiaries.

Sassa said the number of robberies has increased at social grants pay points since the migration of payments to the South African Post Office.

Sassa was briefing Parliament’s social development committee on Thursday.

The agency said the lack of visible policing or security at cash pay points was making them soft targets for criminals.

It has approached the police to help strengthen security in high-risk areas.

MPs said they were concerned about the increasing risk that robberies and cash-in-transit heists pose to vulnerable beneficiaries.

Sassa executive manager Rapaahle Ramakgopa said: “Our fear is that we don’t want to get to a situation where the merchants don’t want to serve the beneficiaries.”

She also said paying grants in cash was very risky.

Meanwhile, Cabinet praised the inter-ministerial task team for ensuring the migration of grant payments to Sassa this month, in line with a court deadline to phase out its former service provider, Cash Paymaster Services.